Refund & Cancellation Policy

Template notice: Starting template for a demo concept — confirm the exact terms with your payment partner (e.g. Razorpay) and legal counsel before launch.

1. Cooling-off period

If you cancel within 7 days of purchase and no service has been used (no appointment booked, sample collected, or consultation held), you are eligible for a full refund.

2. After service has begun

Once any part of the annual service has been delivered (appointment booked, checkup done, or consultation held), the membership is considered active. Refunds thereafter are pro-rated at our discretion, less the cost of services already rendered by partners.

3. Non-refundable items

Amounts already paid to partner diagnostic labs or doctors for completed services are non-refundable.

4. How to request

Email care@parenthealth.in from your registered email with your membership details. Approved refunds are processed to the original payment method within 5–7 business days.

5. Renewals

We notify you before any renewal. You may cancel a renewal any time before it is charged.